Since all products sold on this website are consumables, all sales are final and cannot be returned for any reason.
If we make a mistake on your order (wrong flavour or mg), please contact us via the contact form and we will rectify it. We cannot be held accountable for the customers mistake.
ABSOLUTELY NO REFUNDS FOR UNDERAGE PURCHASES SINCE ALL SALES ARE FINAL!!
We consider a returned order shipped with age verification an underage sale unless the customer can prove without a doubt he is over 18/19 years old!
Please note that we use Canada Post's Proof of Age (18/19+) option on every single packages. There are no exceptions to this rule!
Should a package be returned due to failure to have a valid signature, it will NOT be refunded since all sales are final!
To make this very clear: IF YOU ARE UNDERAGE, YOU WILL NOT RECEIVE YOUR ORDER AND WILL NOT BE REFUNDED OR BE ABLE TO PERFORM A CHARGEBACK! Our payment processor is aware of this and will side with us! ALL chargebacks initiated by underage purchases were successfully contested!
Please note that we are NOT responsible for incorrect address entry or returned packages!
Should any order package be returned to us, we will offer 2 options to the buyer:
- Reship the package at the customers expense (Click HERE). Please note we cannot ship to a different name than the original order!
- Lose your order! Since all sales are final, we do not offer refunds!