We have received information from our Canada Post regarding packages that haven't moved for a few days or since the pickup scan. It would appear some trailer were not unloaded and forgotten in some major hubs. To quote our latest email with our rep:
"From what I’m hearing these will get transit or delivery scans soon, they shouldn’t be deemed lost. We have a few similar situations across the country with items shipped just after black Friday. Operations hasn’t confirmed but I think there are few trailers that didn’t make it first-in-first-out and got buried by mistake.
Our GM of operations is aware and we’re doing our best to ensure these get delivered shortly. "
If your package hasn't moved by the end of the week, please contact us so we can look into it!
The Vaporist Team